What we do

We customize a package specifically for your private practice. Some of the options Move Forward Virtual Assistants provides are:

  •  Answer phones, schedule and reschedule clients

  • Manage email inboxes and respond to contact form inquiries

  • Cover insurance-related administrative work: verify insurance benefits, follow up on insurance claim problems, post explanation of benefit data into your system

  • Draft letters when a client has given you permission to contact their primary care physician about treatment

  • Contact clients about unpaid balances

  • Other administrative tasks

We use the existing systems you already have in your practice—no need to change your phone or electronic health record. If you are needing help with some other type of task that isn’t on this list, contact us and we can discuss if it’s something we are able to provide.

Our VA services are a good fit for your practice if:

  • You’re in session several hours a day and are missing new client contacts

  • You’re an insurance based practice who does their own billing and needs support for ancillary tasks which come up during that process

  • You’re a self-pay practice that needs a highly trained assistant knowledgable about helping convert potential clients

  • You don’t have time to handle the administrative tasks of owning a private practice any more, even though you have systems in place and are as organized as you can hope to be.

  • You are ready to have more free time!


    Our packages are designed for practices in different stages of growth so that you purchase an amount of time that is right for you.


Makin’ a Move:

8 hours per month


This package is best for busy solo practices.


Movin’ on up:

14 hours per month


This package is best for small group practices (1-3 providers).


Movin’ up to the big time:

20 hours per month


This package is best for mid-size group practices (4 or more providers).

  • For each package the amount of time listed is the maximum amount of time allotted each month for your practice. Unused hours for the month are forfeited since your VA has set aside that time in their schedule to work for you.

  • If you happen to have a busier month than usual, additional hours are billed at $29/hour.

  • VA’s will track their time when work comes in for your practice and only account for time they actually spend working for you in your monthly total.

  • When you sign up you will receive up to 2 hours of time free to train your VA that will not count towards your monthly total.

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Introducing Services by Colleen Dehart, Professional Writer and Social Media Maven

Are you ready to have someone else take over your blog and social media for your practice? We offer the following packages:

The Standard Package: Colleen will deliver two 500-700 word blog posts and manage one of your social media channels. $350 per month

The Deluxe Package: Colleen will deliver four 500-700 word blog posts and manage two of your social media channels. $600 per month

These packages are great add-ons to a traditional VA package!